Code of Conduct

Companion Animal Clinic seeks to continually provide a welcoming and safe environment which ensures trust and respect for all people and pets. As such, the following behaviors displayed in our clinic and on our premises are strictly prohibited:

• Yelling or screaming at any employee for any reason.
• Profanity.
• Bullying, cyberbullying, libel, slander, defamation of character, or any combination thereof.
• Any act or threat of violence.
• Verbal, visual, physical, or sexual harassment.
• Intimidation tactics.
• Failure to comply with requests from our staff, such as leashing/restraining your pet.
• Demonstrating belligerent mannerisms suggestive of being under the influence of drugs or alcohol.

Lastly, anyone who intentionally allows their pet to aggressively intimidate staff or other clients will be asked to leave the premises.

We understand that emotions can run high when pets are ill or injured. However, we cannot sacrifice our mental health and emotional wellbeing to help pets belonging to owners who are abusive to us. The suicide rate in veterinary medicine is astronomical and we do not want our employees to suffer performing the job that they love.

Therefore, any client who violates our Code of Conduct will be immediately dismissed from our office and no future services will be provided. Other corrective measures may be taken, such as being asked to leave the property or involving law enforcement, at the discretion of the owner of the practice.

We hope that our clients will support this Code of Conduct and will contribute to a peaceful, professional environment in which we can safely care for the pets in our community.