Companion Animal Clinic remains committed to continue providing the highest quality veterinary services. We are also focused on the health of our clients, patients, and employees, so we are continuously sanitizing the hospital to curb the transmission of COVID-19. If you feel you are contagious, we ask that you have a friend/family member bring your pet in for you.
In accordance with guidelines from the California Veterinary Medical Association and recommendations from San Bernardino County to reduce the spread of COVID 19, we are closing our lobby again. Appointments will be conducted “curbside” where a staff member will call to take a history, then bring the pet in the building for an examination. Staff will then call with the exam findings and recommendations and the pet will be returned. We are making exceptions for euthanasia appointments, which will be conducted inside with special precautions and clients must wear a covering over both the nose and mouth at all times. If you prefer to witness your pet’s exam, we will make special arrangements to do the exam outside in our fenced area and you can view from the parking lot while you wear a covering over the nose and mouth at all times. To expedite the process, we ask that you complete the history form to the best of your ability in advance. The form can be found HERE. We will have an air conditioned room available next door to Sandy Paws Grooming for you to wait if needed and you must remain 6 feet from one another at all times and wear a covering over both the nose and mouth at all times. If all seats are occupied, we ask that you wait in your car or outside. We appreciate your continued support and cooperation throughout these challenging times.
Out of an abundance of caution, it is recommended that those ill with COVID-19 limit contact with animals until more information is known about the virus. Have another member of your household take care of walking, feeding, and playing with your pet. If you have a service animal or you must care for your pet, then wear a face mask; don’t share food, kiss, or hug them; and wash your hands before and after any contact with them." If you are not ill with COVID-19, you can interact with your pet as you normally would, including walking, feeding, and playing. You should continue to practice good hygiene during those interactions (e.g., wash hands before and after interacting with your pet; ensure your pet is kept well-groomed; regularly clean your pet’s food and water bowls, bedding material, and toys).
You can find updated information from the AVMA here.
Click here to read an AVMA handout on testing your pet for the virus that causes COVID-19.
